FREQUENTLY ASKED QUESTIONS

WE HOPE THESE ANSWER SOME OF YOUR QUESTIONS

Most of us use our broadband internet with little thought as to how much data we are consuming, until of course we hit our cap before the end of the month, and have to buy more. And it’s very possible that we may not really know how much data other family members (especially our kids!) are using.

Some online activities, such as sending and receiving emails, use up very little data. However, as all of us move more and more of our lives online, we are downloading and uploading more and more all the time – and both of these count towards our monthly caps.

Previously some of us may have been paying for data we didn’t need each month, but now that we are using richer formats and doing much more streaming, we are going to need to raise those caps to make sure we stay connected.

With the advent of HD and 4K video, and much more sophisticated online multiplayer games, the data flow both in and out of our homes is increasing exponentially. Checking your emails may not eat up much data, but many other online activities certainly do.

Here’s a look at some typical internet activities on a standard 16Mb/s ADSL line to see how much data they use up:

For too long, South Africans have had to endure slow, expensive internet. Speed has maybe not been an issue so far, but it’s becoming increasingly important. DSL can give you reasonable internet speeds – for now. But as you upload and download more and bigger files your current internet connection will just not be able to handle it and you will experience life at the tortoise speed.

TV and movies are being made available at higher definitions (HDTV and 4K). These much bigger files require much longer download times – unless you have fibre. With the speed of fibre-optic broadband you can take full advantage of the internet at work and at play, and live in a truly connected neighbourhood.

DSL using copper wires is ancient technology. It’s been around for 140 years and was never designed to carry more than basic telephone and data signals, not high-speed broadband. That’s where fibre-optic technology comes in.

In South Africa, fibre-optic cable has no resale value, so no outages due to cable theft. It’s resistant to electronic and weather interference – meaning you receive the same quality of signal at all times. And unlike existing technology, fibre optic services are generally symmetrical – that is, upload speeds are the same as download speeds. With DSL, upload speeds are only 10% of download speeds, which is why it can take forever to upload files to the cloud.

Multiple technologies are available to provide connectivity with a minimum disruption in your neighbourhood. An assessment will be made to establish the most appropriate, least-hassle method. Pavements and verges will be restored to just as they were beforehand. The only evidence you’ll be left with is much faster internet. We’re sure you’ll agree that the temporary inconvenience is a small price to pay to be connected to the future.

Our aim is to connect South Africa to fibre-optic broadband neighbourhood by neighbourhood. Through consultations with your community and residents’ association, we’ll determine a bespoke fibre-optic solution that’s fit for purpose and customised to the specific circumstances of your building or area.

We began with the Maboneng Precinct in central Johannesburg (hence our name) and the “place of light” is now one of the most connected pieces of real estate in Africa. We’re confident that we can take our real-world experience gained in one of the most challenging places and roll out fibre-optic services to more and more neighborhoods in South Africa, creating a network of “places of light”.

To experience the future of the internet today, visit Maboneng Precinct and enjoy being in a genuinely connected urban neighborhood: www.mabonengprecinct.com

Contact us on info@risetelecoms.co.za to see how we can help your community and neighborhood.

We’re all about community. We’re a neighbourhood broadband provider, and we’ll connect you to the global village at world-class speeds. A connected neighbourhood is a better environment for residents and visitors – a safer, healthier and smarter place to live and work.

Access to world class broadband connectivity is high on house-buyers’ list of non-negotiables – fibre-optic connectivity is seen as boosting property values and will make your neighbourhood even more desirable.

Much faster neighbourhood broadband is just the start. Fibre-optic broadband offers the capacity to integrate your security systems, VoIP communications, and smart home functionality.

Open access fibre-optic networks create the perfect ecosystem for start-ups and businesses, and makes your neighbourhood an investment magnet. Connectivity lets you collaborate seamlessly worldwide. We believe in supporting entrepreneurs as they help grow South Africa’s new economy, and that providing access to true broadband at fair prices is a key factor in making us a more competitive nation.

As an open-access broadband network, we don’t restrict your choice of ISP. Once your building, suburb or neighbourhood is linked to FTTx, you get to choose who provides your internet service from a panel of ISPs.

Whichever ISP you choose, you’ll enjoy radically faster and more reliable broadband with fibre-optic. Click here to choose your ISP and see the pricing.

Absolutely you do. We’re a last mile to last metre provider – that is, we provide the fibre-optic to your home or business; it’s entirely up to you whose services you use. We have a great relationship with South Africa’s leading ISPs – they get to really show what their service can do when it’s coupled with fibre-optic broadband. As the end user you get to benefit from complete freedom of choice, and faster, affordable internet. Click here to choose your ISP and see the pricing.

Open Access Networks (OAN) mean exactly that – open, net-neutral broadband networks on which any service provider can deliver a range services on a non-discriminatory basis to any other service provider. Any ISP can offer services over an OAN, giving end users freedom of choice whose services are purchased. At Maboneng Broadband, we’re supplier-agnostic. Your choice comes first, always.

Open access networks stimulate competition between ISPs, ensuring a better deal for end users through cheaper connectivity. That’s a big improvement on the current situation in South Africa, with very few people having access to fibre-optic, and many people paying too much for too little.

An open access network essentially has two layers, with complete separation of functions and duties between the physical cable infrastructure, commonly known as Layer 1, and the “lighting” and managing of this physical layer as an active network on a non-discriminatory basis, commonly known as Layer 2 (that’s us).

It’s fast. Trust us. A fibre network has the capacity to offer you upload and download speeds of 1GBps. When the internet first reached South Africa, back in 1991, the speed was a mere 14.4KBps. That means our network is 70 000 times faster than SA’s first internet link. To send 1GB of data back then would have taken 19.5 hours; now it takes one second.

The fastest DSL service currently available in this country is 40Mbps, so fibre provides you with internet that is 25 times faster than this. That’s for downloads – when it comes to uploads, fibre is over 250 times as fast. That’s like the difference between a tortoise crawling, and a cheetah sprinting at full speed.

On a 1Gbps fibre-optic network, downloading a 5.2GB HD movie can take as little as 47 seconds, and if you want to upload a 200MB home movie clip to YouTube, well you’re going to need a whole 2 seconds of free time.

If we want to make the most of the internet and our connected world, yes we will. Take a look at the size of the typical files that we are downloading – and uploading. With DSL, these often take so long the download or upload fails part way through. And it would be quicker to pop to the DVD store than try and stream a movie.

Sadly there won’t actually be DVD stores for that much longer – fibre-optic has been described as a “disruptive” technology because it has the power to change how we live and work – for the better. It’s a big step towards the “on-demand economy”, matching products and services to the people that need them, when they need them, at a price that’s right. Like summoning a cab with your smartphone.

The broadband speed that best meets your needs will depend on what sort of internet user you are. The more you stream content and upload and download, the faster broadband you will need. Have a look at the user profiles below and see which one is closest to the way you use the internet.

That’s fine – no-one will be obliged to take-up our fibre-optic service. Once a best-fit proposal has been agreed, fibre-optic cable will be laid as far as the boundary of each property, or to each building in the case of apartment blocks. What happens after that is up to you – but do you really want to be left in the dark when we light up your neighbourhood?

END-USER-FRIENDLY

We understand the end-user needs and challenges. We are last metre specialists with a deep understanding of customer preferences and the competitive market.​

CORPORATE-FRIENDLY

From consultation through to design, implementation, operation and management, we make residence intergration an absolute breeze.​

MORE THAN INTERNET

True Open Access & Managed networks running multiple service layers, including WISP services and security, including CCTV cameras and access control systems.